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Friday
Jan272017

HP DesignJet Z2600 & Z5600 Printers: Mandatory firmware upgrade

Due to a firmware bug, the HP DesignJet Z2600/Z5600 printers will reject trade ink cartridges with Warranty End Date March 2019 onwards. It is very important to note that the supplies ARE NOT defective. To address this issue, it is mandatory to upgrade all the printers in the field to the new released firmware version: 01_02_00.4. Once upgraded, the printer will no longer reject the cartridges, as the firmware fixes the problem.

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